Live patient flow for Open Dental

Know where every patient is, without leaving the chair.

VisitPing turns the appointment statuses your team already sets in Open Dental into a live Office Board, a tablet in every op, and a doctor queue on any phone. It runs on your own server and only ever reads.

Start 30-day free trial See pricing

No card for the trial Read-only to Open Dental Patient data stays in your office

The VisitPing Office Board: columns for On my way, Arrived and Ready to go back with color-coded patient cards and wait timers, plus a list of ops on the right.
The Office Board on a front-desk TV. Sample patients, not real data.
  • Reads Open Dental, never writes
  • Runs on your server
  • Any TV, tablet, phone or PC
  • Updates every few seconds

Three screens, one source of truth

Everyone sees the same picture, from the front desk to the doctor's pocket.

Your team keeps working in Open Dental. VisitPing watches the status changes and shows each role what it needs to see.

Office Board

The whole office at a glance

Check-in columns follow your own Appt Confirmed statuses, and every op shows who's in it, colored by doctor.

  • Cards glow, then flash, as patients wait past their time
  • "Expected soon" shows who's due and who's running late
  • Built for a wall TV and readable across the room
Op tablet

Call the doctor with one tap

A tablet in each op with big buttons like Ready for exam, Needs numbing or X-ray review. Needs help now jumps to the top of the doctor's list.

Op tablet screen for Hyg 2 showing a Ready for exam request with a 3 minute wait, and buttons for other requests.
Doctor screen

A queue that sorts itself

Each doctor sees the ops that need them, longest wait first, and taps On my way so the op knows they're coming.

Doctor screen listing Op 1 Needs help now marked urgent, Hyg 2 Ready for exam and Hyg 1 X-ray review with wait times.

The details that matter at 10:40 on a Tuesday

Small signals that prevent big delays.

Timers that escalate

Every card counts up from its appointment time. Past it, the outline pulses slow, then faster, then the whole card flashes at 15 minutes. You set the thresholds.

Family pill

Family members, including super families, booked at the same time get a Family tag, so siblings and parents are seated together.

Premed flag

Patients who need premedication are marked right on the card, before they go back.

Two-room warning

If a patient is marked in two ops at once, both ops show ⚠ Also marked in… so the mix-up gets fixed in seconds.

Pop-ups and notifications

Doctor requests show as pop-ups with sound, and as notifications on phones and computers. Notifications never include patient names.

Easy to open anywhere

Screens open at visitping.local on the office network and install like an app on Windows, iPhone, iPad and Android.

Light and dark

Follows each device's light or dark setting, with an override per screen for dim ops and bright lobbies.

Fits your workflow

Choose which statuses become columns, which ops exist, which buttons the op tablets show and how long requests stay up.

Guided setup

A step-by-step setup guide checks off each item as you go, from the database connection to pairing the first tablet.

Privacy by design

Your patients' data never leaves your building.

VisitPing installs on the Windows server that already runs Open Dental. There's no cloud copy of your schedule and nothing for us to lose.

  • Read-only connectionConnect with a MySQL user that can only read. VisitPing never changes an appointment, a status or a chart.
  • Encrypted on your networkScreens connect over HTTPS with your office's own certificate, set up by a one-click script.
  • Real sign-inUse Microsoft Entra (Microsoft 365) sign-in or local accounts with two-step codes. Tablets and TVs are paired once by an administrator.
  • Audit log and protected secretsEvery settings change is logged, and stored passwords are encrypted with Windows' built-in protection.
  • Only a license check goes outThe license check sends a random Install ID and nothing else. You can turn it off and paste keys by hand.
Screens talk only to your server. The license service never sees names, appointments or anything from Open Dental.

Up and running in an afternoon

Four steps, no new hardware.

  1. Install on your server

    Run the installer on the Windows PC that hosts Open Dental. VisitPing runs as a background service and starts with Windows.

  2. Connect to Open Dental

    Create a read-only MySQL user with Open Dental's MySQLManager, then paste it into Settings and test the connection.

  3. Match your statuses

    Pick which Appt Confirmed statuses become board columns and which ones mean "in the op."

  4. Open the screens

    Put the board on a TV, pair a tablet in each op, and have doctors add the screen to their phones.

Works with: Open Dental on a Windows server (Windows 10, 11 or Server 2016 and newer, 64-bit). Screens can be any modern browser: Edge, Chrome, Safari or Firefox.

Pricing

One plan. The whole office.

Try everything free for 30 days, then one simple subscription.

$99/ month

Billed monthly. Cancel any time.

  • Office Board, op tablets and doctor screens
  • Pop-ups, sounds and phone notifications
  • Microsoft 365 sign-in, audit log and backups
  • Updates and email support
Start your free trial

Prices in USD. Sales tax added where required.

How buying works

  1. Install VisitPing and use it free for 30 days.
  2. When you're ready, open Settings › License and click Buy monthly or Buy yearly.
  3. Pay through Stripe's secure checkout. Your license links to your server and installs itself within a minute.
Why buy from inside the app?

The button includes your server's Install ID, so the license lands on the right server with nothing to copy or paste.

Already a customer?

Update your card, download invoices or cancel in the billing portal.

Try VisitPing free for 30 days.

Every feature, no card needed. Install it on your Open Dental server and have the board running today.

Download for Windows
Version 1.0.0 · 30 MB · 64-bit Windows SHA-256 e98d00384db6e4dca79e7c2f15facfb7e2a48371c6e5f31c3c0b2cbe1ea0e824 If Windows SmartScreen asks, choose More info then Run anyway.

Questions

Frequently asked

Does VisitPing change anything in Open Dental?

No. It connects with a read-only MySQL user and only reads appointments, statuses and providers. Your team keeps setting statuses in Open Dental exactly as they do today.

Do we need new hardware?

No. VisitPing runs on the server that already hosts Open Dental. Any TV with a browser or a small PC, any tablet, and any phone can be a screen.

Is patient information sent to the cloud?

No. Everything runs in your office and screens connect to your server over your network. The only thing that leaves is a license check with a random Install ID, which you can turn off. Phone notifications say which op needs the doctor, never the patient's name.

Is VisitPing HIPAA compliant?

VisitPing is built for HIPAA-covered offices: patient data stays on your server, connections are encrypted, sign-in is required, and changes are logged. Because we never receive patient data, it sits inside your existing HIPAA safeguards for the server and screens rather than adding a new vendor that stores PHI.

What happens when the trial ends?

Buy from Settings › License and the license installs itself. If you don't, the screens pause after the trial, while Settings stays open so you can buy any time. Nothing in Open Dental is affected.

Can we cancel?

Yes, any time from the billing portal. Your screens keep working through the end of the period you paid for, plus a short grace period.

We have more than one office.

Each office's server gets its own install and license. Email us and we'll set up pricing for your group.